1. Data controller

The controller of personal data is Farmajko s. r. o., Company ID 57584401, Tax ID 2122830919, with registered office at Toskánska ulica 4692/9, 900 25 Chorvátsky Grob, Slovakia (the “controller”).

This company operates the Alpaka Záhorie website. For privacy-related questions, contact us at info@alpakazahorie.sk.

2. What data we process

We only process data that you provide to us or that is generated when you use the website:

• identification and contact details (name, email, phone) when booking or communicating with us,
• the content of your message and any other information you voluntarily provide,
• technical visit data (IP address, browser type, access time) to the extent necessary for operation,
• preferences related to cookies and website language,
• data necessary to perform a contract or pre-contractual communication regarding a farm visit.

3. Purpose and legal basis

We process personal data only for specific and proportionate purposes:

The legal basis is mainly contract performance or pre-contractual measures, the controller’s legitimate interest in operating and protecting the website, consent, or compliance with legal obligations.

• responding to your questions and reservations,
• organising visits and delivering agreed services,
• ensuring website operation and security,
• complying with legal obligations.

4. Retention period

We keep data only for as long as necessary to fulfil the purpose of processing. Messages and reservations are usually kept for the duration of communication and for a reasonable period afterwards for potential claims or proof of agreement.

Server technical logs are kept for the period set by the hosting provider or as long as necessary to secure operation and protect the controller’s rights.

5. Recipients and transfers

Personal data may be shared with the following categories of recipients:

• website hosting and technical service providers,
• email communication providers,
• public authorities where required by law.

6. Your rights

Under the GDPR and applicable Slovak law, you have the following rights:

• right of access,
• right to rectification,
• right to erasure where legal conditions are met,
• right to restriction of processing,
• right to data portability,
• right to object to processing based on legitimate interest,
• right to withdraw consent where processing is based on consent,
• right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

7. Cookies

The website uses cookies and similar technologies mainly to ensure proper operation, remember language preferences, and store your cookie choice.

Detailed information is available on the Cookies page.

8. Changes to this document

We may update this document if the scope of processing or legal requirements change. The current version is always published on this page.